Delight Customers Instantly: AI-Driven Apps That Anticipate Needs
Customer Experience

Delight Customers Instantly: AI-Driven Apps That Anticipate Needs

Kevin Armstrong
10 min read
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Delight Customers Instantly: AI-Driven Apps That Anticipate Needs

I used to think great customer experience was about fast response times and good design. Then I saw what AI-powered anticipation looks like, and I realized I'd been aiming too low.

The difference? Traditional apps respond to what users ask for. AI-driven apps anticipate what users need before they ask. That shift — from reactive to anticipatory — changes everything.


Want to build anticipatory experiences into your product? Let's discuss what that looks like for your specific use case.

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